First Fridays at the Permit Center - Business Hours Modification

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News Date: 
May 26, 2021

The Permit Center’s First Friday schedule will begin June 4, 2021. First Fridays are all-hands staff training meetings that were implemented as part of the Kaizen Training Action Plan. This time is critical to allow staff to discuss how to improve Permit Center services and conduct necessary service and process training. It will also allow the Permit Center to make upgrades to digital permitting processes without impacting operations.

The Permit Center’s First Friday schedule will be reinstated beginning June 4, 2021, with the facility closed from 8:00am - 1:00pm. The phone system will be updated to make customers aware that calls will be returned when we reopen for service.